Shipping Policy

Effective Date: October 14, 2026

At Pelican Peps, we work to get your order out quickly. Please review our shipping policy below.

Processing Time

Most orders ship within 1 business day after payment is confirmed. Some orders may take up to 3 business days to process. Orders are not processed or shipped until payment has been received and confirmed.

Shipping Rates

We offer free standard shipping on orders over $150. Orders under $150 ship at a standard rate of $9.

Where We Ship

We ship only within the United States. We do not ship internationally or to U.S. territories. We cannot ship to P.O. Boxes, APO/FPO addresses, or package forwarding services. Please provide a valid residential or business address.

Lost, Damaged, or Delayed Packages

Pelican Peps is not responsible for packages that are lost, damaged, or stolen in transit, including packages marked as delivered. Delays caused by the shipping carrier are outside our control.

Incorrect Shipping Information

Please make sure your shipping address is complete and correct before submitting your order. Pelican Peps is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us because of an incorrect or incomplete address, the customer is responsible for the cost of reshipping.

Order Cancellations

Orders canceled after payment has been received are subject to a cancellation fee of 10% of the product total. See our Refund and Return Policy for details.

Contact Us

Questions about shipping? Email us at pelicanpeps@gmail.com.